1. Information We Collect

We collect personal and payment information when you:

• Request a Quote: When you inquire about our services, we collect information such as your name, business name (if applicable), email address, phone number, and service location.

• Schedule or Purchase Services: To process and fulfill your service orders, we collect payment information such as credit card details, billing address, and transaction history.

• Communicate with Us: Any communication between you and Dunn It Right LLC, including emails, phone calls, and form submissions, may involve the collection of your contact details and any information you provide during the interaction.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Service Fulfillment: To process your payments, schedule cleaning services, and manage your service accounts.

• Customer Support: To respond to your inquiries, requests, or complaints and provide customer service support.

• Communication: To send you important service-related information, confirmations, reminders, or follow-up messages related to your scheduled services or inquiries.

• Marketing and Promotions (optional): With your consent, we may send you promotional emails, special offers, or updates about our services. You can opt-out of these communications at any time by unsubscribing.

• Legal and Regulatory Compliance: To comply with legal obligations and to protect our rights, property, and the safety of our customers.

3. Payment Information

When processing payments, we use secure payment processing systems to handle credit card and other forms of payment. Dunn It Right LLC does not store your full credit card information on our servers. All payment information is encrypted and processed through trusted third-party payment processors (such as [Insert Payment Processor Name], e.g., Stripe, Square, PayPal).

4. How We Protect Your Information

We take the security of your personal and payment information seriously. We implement appropriate physical, electronic, and administrative safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure SSL (Secure Socket Layer) encryption for transactions and sensitive data transmission.

• Restricting access to personal and payment information to authorized personnel only.

• Regular security audits and monitoring of our systems to detect and prevent security breaches.

However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Sharing of Your Information

We do not sell, rent, or share your personal or payment information with third parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services to you (e.g., payment processors, email marketing services, etc.). These providers are obligated to maintain the confidentiality of your information and are not allowed to use it for any purpose other than providing services to Dunn It Right LLC.

• Legal Compliance: We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process, or when we believe that such disclosure is necessary to protect our rights or the safety of others.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access and Correction: You may request to access the personal information we hold about you and request corrections if any of the information is inaccurate or incomplete.

• Opt-out of Marketing Communications: If you have consented to receiving marketing emails, you can opt-out at any time by clicking the "unsubscribe" link in any email we send you.

• Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to enhance your experience and analyze how our services are used. These technologies help us personalize your visit and improve our services.

You can control your cookie preferences through your browser settings. However, please note that disabling cookies may impact your experience with our website and services.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to this policy will be reflected on this page, and the updated policy will take effect as of the "Effective Date" noted at the top of the page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.